If you've had the CRM 2011 Outlook client installed and decide to uninstall and install the CRM 4.0 Outlook client, you may run into the following error message (from the config log) when configuring the CRM 4.0 Outlook client:
Error| Configuration exception.System.Exception: Action Microsoft.Crm.Config.Client.InstallPstAction failed. ---> System.Runtime.InteropServices.COMException (0x8004010F): LaunchOutlookInstallerProcess failed.
If you find yourself in this scenario, it may be because the CrmForOutlookInstaller version is currently incorrect. You can find the file at:
C:Program Files (x86)Microsoft Dynamics CRMClientConfigWizard
If you have the 4.0 client installed, the 4.0 version needs to be in place. There are situations where the 2011 version might be left over from a prior 2011 Outlook client install.
To fix, you can copy the 4.0 CrmForOutlookInstaller version from the folder where you extracted the Outlook client install:
C:extract location folder name\pfilesmscrmclientconfigwizard
and replace the file in the program files location:
C:Program Files (x86)Microsoft Dynamics CRMClientConfigWizard
Hope this saves you some headaches.
- Jon