How to install Microsoft Dynamics CRM 2011 without an Internet Connection

Updated 8/14/2013 – See our blog article on how to automatically create the redist folder with PowerShell: http://blogs.msdn.com/b/crminthefield/archive/2013/08/14/use-powershell-build-a-redist-folder-to-install-dynamics-crm-2011-without-an-internet-connection.aspx 

Updated on 6/5/2013 - Added WindowsIdentityFoundation as a pre-req for the CRM Outlook client as it's now required for client installs.

Even with the world we live in, there will be scenarios when you need to install CRM 2011 when there is no Internet connection available.  The most common scenarios are for virtual (Hyper-V) demo environments and environments with firewalls, and\or other security requirements that block Internet access.  I looked through the Implementation Guide and I didn't see the detailed steps available yet, so I wanted to share them on our PFE blog.

If you download the CRM 2011 ISO from MSDN, or have a physical DVD that you are installing from, you will already have the Redist folder and all the pre-requisites downloaded.  However, if you downloaded your CRM 2011 installation media from the Microsoft download site, then you will have to manually build this Redist pre-requisite folder structure.

Note: If you are installing CRM 2011 on a server that has Internet access, the installation will automatically go out and download the pre-requisite files during the install.

Step 1: Create the Redist folder structure at the same level as the Server, Client, EmailRouter and BIDSExtensions folders.

Once you create the Redist folder it should look something like this:

Step 2: Create the following subfolders directly under the Redist folder

Note: This is a Redist setup for all CRM components: Server, Outlook Client, Email Router, SRS Reporting Extensions and Bids.  For the CRM Outlook client, customers are commonly pushing this out via SCCM or other push technologies, so you want to keep the install package as small as possible.  For the CRM Outlook client the only prerequisites that you would need to include are the ones below.  You could even take it a step further and only include the specific OS and architecture components if you are deploying to clients that are all similar in OS and architecture.

1. dotNETFX

2. IDCRL

3. MSI45

4. MSOIDCRL

5. ReportViewer

6. SQLCE

7. VCRedist

8. WindowsIdentityFoundation

9. SQLEXPR - Only needed if installing offline CRM Outlook clients

Step 3: Download the pre-requisite files and copy them into the appropriate subfolders

Note: The following download links are for US English (1033), but you can change the language you want to download if you search for the filename and go to the actual download page. Also, these download links will always have the latest update for the prerequisite software regardless of whether I have the correct name listed below. The reason for this is that I may just not have had time to update the Prerequisite name below for every Service Pack or Cumulative Update that is released.

• Redist
  • dotNETFX
    • Prerequisite Name: Microsoft .NET Framework 4 (Standalone Installer)
    • File name:
      • dotNetFx40_Full_x86_x64.exe
    • Download: http://go.microsoft.com/fwlink/?LinkId=182091&clcid=0x409
  • DotNetServicesSDK 
    • Prerequisite Name: Windows Azure AppFabric SDK V1.0
    • File name:
      • WindowsAzureAppFabricSDK-x64.msi
    • Download: http://go.microsoft.com/fwlink/?LinkId=178254&clcid=0x409
  • IDCRL
    • Prerequisite Name: Windows Live ID Sign-in Assistant 6.5
    • File names:
      • wllogin_32.msi
      • wllogin_64.msi
    • Downloads:
      • x86: http://go.microsoft.com/fwlink/?LinkId=194721&clcid=0x409
      • x64: http://go.microsoft.com/fwlink/?LinkId=194722&clcid=0x409
  • MSI45
    • Prerequisite Name: Windows Installer 4.5 Redistributable
    • File names:
      • WindowsServer2003-KB942288-v4-x86.exe
      • WindowsServer2003-KB942288-v4-x64.exe
      • Windows6.0-KB942288-v2-x86.msu
      • Windows6.0-KB942288-v2-x64.msu
      • WindowsXP-KB942288-v3-x86.exe
    • Downloads:
      • WindowsServer2003-KB942288-v4-x86.exe - http://go.microsoft.com/fwlink/?LinkID=139114&clcid=0x409
      • WindowsServer2003-KB942288-v4-x64.exe - http://go.microsoft.com/fwlink/?LinkID=139115&clcid=0x409
      • Windows6.0-KB942288-v2-x86.msu -
        http://go.microsoft.com/fwlink/?LinkID=139108&clcid=0x409
      • Windows6.0-KB942288-v2-x64.msu -
        http://go.microsoft.com/fwlink/?LinkID=139110&clcid=0x409
      • WindowsXP-KB942288-v3-x86.exe -
        http://go.microsoft.com/fwlink/?LinkID=139113&clcid=0x409
  • Msoidcrl
    • Prerequisite Name: Microsoft Online Services Sign-in Assistant
    • File names:
      • msoidcli_32.msi
      • msoidcli_64.msi
    • Downloads:
      • Note: Both versions are named msoidcli, so you have to rename them using the naming conventions above when you download them.
      • x86:http://go.microsoft.com/fwlink/?LinkId=221498&clcid=0x409
      • x64: http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409
  • ReportViewer
    • Prerequisite Name: Microsoft Report Viewer 2010 Redistributable Package
    • File name:
      • ReportViewer.exe
    • Download: http://go.microsoft.com/fwlink/?LinkId=193386&clcid=0x409
  • SQLCE
    • Prerequisite Name: Microsoft SQL Server Compact 3.5 SP2 with Cumulative Update 2
    • File names:
      • SSCERuntime-ENU-x86.msi
      • SSCERuntime-ENU-x64.msi
    • Downloads:
      • Note: The files need to be re-named after you download them to match the exact names above.
      • x86: http://go.microsoft.com/fwlink/?LinkId=147327&clcid=0x409
      • x64: http://go.microsoft.com/fwlink/?LinkId=147326&clcid=0x409
  • SQLExpr
    • Prerequisite Name: Microsoft SQL Server 2008 Express
    • File name:
      • SQLEXPR_x86_ENU.exe
    • Download: http://go.microsoft.com/fwlink/?LinkId=179623&clcid=0x409
  • SQLNativeClient
    • Prerequisite Name: Microsoft SQL Server Native Client
    • File name:
      • sqlncli_x64.msi
    • Downloads:
      • Note: The file name in the download is sqlncli.msi, but should be renamed to sqlncli_x64.msi when you save it in the SQLNativeClient folder.
      • x64: http://go.microsoft.com/fwlink/?LinkId=178252&clcid=0x409
  • UrlRewriteModule
    • This pre-req is now installed from the server\amd64\urlrewriteModule directory, so it's no longer required to be in the \Redist folder.  We are looking at updating this on the DVD as well to avoid confusion.
  • VCRedist
    • Prerequisite Name: Microsoft Visual C++ Redistributable Package
    • File names:
      • vcredist_x86.exe
      • vcredist_x64.exe
    • Download: x86 http://go.microsoft.com/fwlink/?LinkId=195255&clcid=0x409
    • Download: x64 http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409
  • WindowsIdentityFoundation
    • Prerequisite Name: Windows Identity Foundation
    • File names:
      • Windows5.2-KB974405-x86.exe
      • Windows5.2-KB974405-x64.exe
      • Windows6.0-KB974405-x86.msu
      • Windows6.0-KB974405-x64.msu
      • Windows6.1-KB974405-x86.msu
      • Windows6.1-KB974405-x64.msu
    • Downloads:
      • Windows5.2-KB974405-x86.exe -
        http://go.microsoft.com/fwlink/?LinkId=200432&clcid=0x409
      • Windows5.2-KB974405-x64.exe -
        http://go.microsoft.com/fwlink/?LinkId=200430&clcid=0x409
      • Windows6.0-KB974405-x86.msu -
        http://go.microsoft.com/fwlink/?LinkId=190775&clcid=0x409
      • Windows6.0-KB974405-x64.msu -
        http://go.microsoft.com/fwlink/?LinkId=190771&clcid=0x409
      • Windows6.1-KB974405-x86.msu -
        http://go.microsoft.com/fwlink/?LinkId=190781&clcid=0x409
      • Windows6.1-KB974405-x64.msu -
        http://go.microsoft.com/fwlink/?LinkId=190780&clcid=0x409

Now you have all of the pre-requisites downloaded and saved in the correct folder structures, so you can continue with the CRM 2011 installation even without an Internet connection.

Hopefully this saves those of you who run into this scenario some time!

Thanks!
Shawn